Easily Link Your NIN to Your Sterling Bank Account with this Simple Guide

Updated 5 months ago


How to Link Your NIN on Sterling Bank
Image Source: Yusuf | Branditechture
Article Summary

In response to the new Central Bank of Nigeria’s directive, Sterling Bank has streamlined the process of linking your National Identification Number (NIN) to your bank account through its revamped OneBank app.  The process is easy.

  • Download or update your existing OneBank app
  • Upon successful login, you will see a persistent prompt asking for your NIN
  • Provide your NIN and wait for the confirmation.

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If you’re a Sterling Bank customer and you’ve been concerned about the recent directive from the Central Bank of Nigeria regarding the linking of your National Identification Number (NIN) to your bank account, we’ve got some fantastic news for you! Sterling Bank has made the process seamless and hassle-free through its innovative OneBank app.

Here’s a simple guide to help you link your NIN to your Sterling Bank account in just a few easy steps:

Step 1

Download or Update Your OneBank App

Make sure you have the latest version of the OneBank app installed on your smartphone. If you haven’t already updated it, head over to your app store and download the latest version.

Step 2

Log in to Your OneBank App

Once you’ve updated the app, log in to your OneBank account using your username and password. If you’ve forgotten your password, don’t worry! You can easily reset it through the app or by contacting the One Customer Centre at 070 822 0000 or 0201 888 822.

Step 3

Follow the Prompt

You’ll receive a “stubborn” prompt asking you to insert your NIN if your account is not already linked. Simply follow the instructions on the screen to input your NIN details. It’s as easy as that!

Need Help or Have Questions? If you encounter any difficulties during the process or if you have any questions, Sterling Bank’s customer support team is here to assist you. You can reach them via email at or by calling 0201 8888 822 or 0700 822 0000.

And that’s it! By following these simple steps, you can ensure that your Sterling Bank account is compliant with the Central Bank of Nigeria’s directive regarding the linking of NINs.

It’s quick, convenient, and hassle-free, allowing you to continue enjoying all the benefits of banking with Sterling Bank without any interruptions.

If you haven’t already linked your NIN to your Sterling Bank account, don’t wait until the last minute. Take advantage of this easy process today and ensure that your account remains fully functional. 


  • This guide was neither sponsored nor approved by Sterling Bank Plc.
  • Beware of Fraud. We will never call you on the phone or send an email to request your personal details. 
  • If in any doubt, call or contact Sterling Bank via the contact information provided in this guide.

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